Privacy Policy

Ocean Blue Pools, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at https://obpi.com/ (the “Site”) or use our services, in accordance with applicable data protection laws in the State of Texas.

Information We Collect

We may collect personal information that you voluntarily provide to us via our website forms, over the phone, or in person, including but not limited to:

• Identification & Contact Data: Full name, physical address, email address, and phone number.
• Project Data: Project details, budget range, or home improvement and pool installation inquiries.
• Financial Data: Billing and payment information (if applicable for processing services).
• Technical Data: IP address, browser type, and usage patterns collected via cookies or enhanced tracking technologies.

SMS and Mobile Communications

Users may opt-in to receive SMS communications from Ocean Blue Pools, Inc. by providing their phone number through our website forms (such as our quote request forms) or by opting into specific mobile programs.

By providing your mobile number and opting in, you consent to receive text messages from Ocean Blue Pools, Inc. related to your pool building or remodeling inquiry. These messages may include appointment scheduling links, appointment confirmations, appointment reminders, project consultation updates, responses to your inquiry, and customer support-related communications.

Message frequency may vary depending on your inquiry, appointment status, project status, or ongoing interaction with us. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.

Opt-Out: You may opt-out of receiving text messages at any time by replying “STOP” to any text message you receive from us.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries, quote requests, and follow up regarding your project.
• Provide, coordinate, and maintain our pool building, remodeling, and maintenance services.
• Process payments and transactions securely.
• Send customer follow-ups related to inquiries, quote requests, appointments, and active projects. We may send marketing communications only where permitted by law and where appropriate consent has been provided.
• Monitor and analyze website trends to improve our user experience.
• Maintain internal records and comply with legal requirements.

Cookies and Enhanced Tracking Technologies

We and our third-party partners use cookies, tracking pixels, and web beacons to track activity on our Site, analyze usage, and deliver targeted advertising (personalized ads for Ocean Blue Pools on other digital platforms).

• Analytics & Advertising Partners: We use tools like Google Analytics and Meta (Facebook) Pixels. These partners process data under their own respective privacy policies.
• Your Choices: You can limit enhanced tracking by modifying your browser settings to decline cookies, or by using industry opt-out tools such as the Network Advertising Initiative (NAI) Opt-Out Page and the Digital Advertising Alliance (DAA) Opt-Out Page.

Sharing Your Information

We do not sell your personal data. We may share your information under the following limited circumstances:

• Service Providers & Contractors: Third-party vendors or specialized subcontractors who help us operate our business, process payments, or perform installation and maintenance on your project.
• Legal Compliance: If required by law, regulation, or governmental authority to protect our legal rights.
• Mobile Privacy Policy (Strict SMS Exception): Notwithstanding any other provision in this policy, no mobile information or text messaging originator opt-in data and consent will be shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes.

Data Security

We implement industry-standard administrative, technical, and physical security measures (including SSL encryption and secure data storage) designed to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Data Rights

Depending on your jurisdiction, you have the right to request access to, updates, corrections, or the deletion of the personal information we hold about you. You may unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email footer, or by contacting us directly.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ocean Blue Pools, Inc.
17134 N Eldridge, Suite E
Tomball, TX 77377

Email: [email protected]
Phone: (281) 858-8000