This is the customer privacy policy (“Privacy Policy”) of Ocean Blue Pools, including its subsidiaries and related entities (hereinafter collectively referred to as “Ocean Blue Pools”), which discloses how “Ocean Blue Pools,” “us,” or “we” collect, store, and handle the Personal Data (as defined below) of its customers and visitors to any of the websites owned and operated by Ocean Blue Pools.

We may update this Privacy Policy from time to time by publishing the amended version on our website. This Privacy Policy applies to personal information we hold about individuals. We will only use your personal information in accordance with applicable data protection laws in the State of Texas and this Privacy Policy.

Please read the following to understand how Ocean Blue Pools uses the Personal Data we may collect from you. By providing your Personal Data to us, you voluntarily consent to this Privacy Policy and the collection, use, access, transfer, storage, and processing of your information as described in this Policy.

1. Our Website

We are committed to keeping our website secure. However, information you transmit to us via the internet or email may not be completely secure, and we cannot be held responsible for any loss or unauthorized interception beyond our control.

Information submitted via our contact forms, surveys, or similar tools may be used to improve our services and user experience. It will not be shared with third parties for commercial use unless explicitly stated.

Our website may contain links to external sites. This Privacy Policy applies only to Ocean Blue Pools’ website. We are not responsible for the privacy practices or security of other websites.

2. Our Commitment to Protect Your Privacy

At Ocean Blue Pools, the confidentiality of your Personal Data is important to us. We are committed to protecting your information in accordance with applicable laws. This policy outlines how we collect, use, and protect your data so that you can make informed decisions when using our services.

3. The Personal Data We Collect

We may collect the following information from you through our website, over the phone, or in person:

1. Full name, address, email, and phone number
2. Project details or home improvement inquiries
3. Billing and payment information (if applicable)
4. Feedback or messages you send us
5. Any other information you voluntarily provide

You are not required to provide Personal Data. However, if you choose not to, we may not be able to deliver certain services or respond to specific requests.

4. Purpose for Which Personal Data Is Collected

We may use your information for:

1. Responding to your service inquiries or quote requests
2. Coordinating pool installation or maintenance services
3. Marketing, promotions, or customer satisfaction follow-ups
4. Internal record keeping and project planning
5. Legal compliance and fraud prevention
6. Improving our website and services

We may share anonymized, aggregated data with partners for analytics purposes. We do not sell your Personal Data.

5. How to Access or Correct Your Personal Data

You have the right to request access to your Personal Data and ask for it to be updated, corrected, or deleted where appropriate. To do so, contact us at the address below.

Ocean Blue Pools
17134 N Eldridge Suite E
Tomball, TX 77377
Email: office@obpi.com
Phone: (281) 858-8000

6. Use of Cookies on Ocean Blue Pools Website

We use cookies to improve functionality and analyze usage. Cookies may include:

1. Session cookies (temporary, deleted when browser closes)
2. Persistent cookies (remain until manually deleted)

You can block cookies in your browser settings, though this may affect site functionality.

7. Our Commitment to Data Security

We protect your information using industry-standard security measures, such as encryption (SSL) and secure data storage. Sensitive data like credit card information is encrypted during transmission.

All third-party providers are contractually required to safeguard your information and use it only for services we request.

8. Disclosure and Transfer of Personal Data

We may disclose your Personal Data to:

1. Ocean Blue Pools subsidiaries and service providers
2. Contractors or vendors working on your project
3. Payment processors or fraud prevention services
4. Legal or governmental authorities if required by law

We may also transfer data in the event of a merger, acquisition, or restructuring.

9. Confidentiality

All Personal Data collected is treated as confidential and handled according to this policy. Any messages or feedback sent via our website, unless marked confidential, may be used for service improvement.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date. We recommend reviewing the policy regularly to stay informed.

11. Your Choice

If you consent, we may send you promotional materials about our services. You may opt in by checking a box on our form, verbally confirming with a team member, or giving written consent.

You may opt out of marketing communications at any time by:

1. Clicking “unsubscribe” in emails
2. Writing to us at the address above
3. Contacting us via phone or email

12. Retention of Data

Your Personal Data will only be stored as long as necessary for the purpose it was collected, or as required by law.